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We are currently experiencing an issue affecting campus phone services. Some users may be unable to place or receive calls at this time.

Our team is aware of the issue and is actively working to resolve it as quickly as possible. We will share additional updates once more information becomes available or service has been restored.

Thank you for your patience while we work to resolve this issue.

• Date/Time: 4:10PM
• Impact: Faculty and staff who have phones will not be able to receive calls on campus phones it is possible that making calls is down as well.

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact is-szechowycz@wiu.edu.

University Technology was just notified by our internet provider that emergency network maintenance is planned between 5:00 and 8:00 p.m. tonight, February 12th. There are expected to be interruptions in the University's internet access between these hours. Thank you for your attention.

• Date/Time: Feb. 12, 5-8pm
• Impact: Campus may experience interruptions to internet access during this maintenance window.

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.

We are aware of an issue currently impacting phone systems across the Macomb campus. Individuals may be unable to place or receive phone calls at the moment. Our technicians are actively investigating.

• Date/Time: January 15, 3:50pm
• Impact: Individuals may be unable to place or receive phone calls from campus telephones

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.

We are currently experiencing an issue with campus phones making outgoing calls to some local numbers. We are working with McDonough Telephone (MDTC) to determine the full scope of the issue.

• Date/Time: December 22, 11:15am
• Impact: Campus phones may be unable to place calls to local (309) phone numbers.

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.

We are aware of an issue impacting the Macomb campus phone systems. Some areas on campus may be unable to place or receive phone calls. Our technicians are investigating.

• Date/Time: December 20
• Impact: Some areas on campus may be unable to place or receive telephone calls.

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact jt-merritt@wiu.edu.

With the recent loss of power, the analog phone system is down and will be down for several hours. Bringing the PBX back online after being off is a long process. If you have any questions please let us know.
Thanks for your patience.

• Date/Time: December 5, 2025 10:00am
• Impact: Analog Phone System

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.

University Technology is aware of some sporadic networking issues. We are currently looking into the issue and will provide more details as they become available.

• Date/Time: December 3, 2025, 1:30pm
• Impact: Network Access

If you have questions or concerns, please contact the uTech Support Center at support@wiu.edu during normal business hours. If outside of normal business hours, please contact rp-emmert@wiu.edu.